=

✕

Listen Customer Experience

All-in-one CX Management

Employee Experience

Empower and retain the best employees

Streamline the B2B customer journey from pre-sales to support

User Experience

Make irresistible products with omnichannel feedback, analytics and segmentation

Market Research & Insight

Transform insight into more customers that will stick around

Resolve Web Messenger

Connect with customers in real time, resolve issues efficiently and offer delightful experiences everywhere

Streamline buying experiences with welcome messages, popups and personalized prompts

Sell Lead Generation

Bring your sales team closer to your future customers

Targeted Messages

Coming Soon

Send targeted messages to prospects to boost conversion rates across your channels

Marketing Intelligence

Coming Soon

Gain an unprecedented understanding of the customer experience

Sales Bot

Coming Soon

Drive more sales with an automated, always-on sales chatbot

Solutions

An Executive View into Digital Customer Experience

In an era of rapid digital transformation, creating a solid foundation for customer experience management is essential to ensuring business success.

Join this expert panel of customer experience & digital transformation executives for senior-level perspectives on how to run, measure and evolve digital customer experience programs.

Topics:

Digital experience management success stories
Winning approaches to ROI and prioritization
Affects of COVID-19 on digital transformation and customer experience
Recommendations for junior professionals entering the digital customer experience field
Considerations for achieving board and executive level buy-in for projects

Panelists:

Abeeda Haroon - Head of Customer Experience @FoodPanda
Andrew Rickard - Regional Transformation @Chubb
Nicholas Chee - Executive Director @UOB
Mike Soylu - General Manager Asia-Pacific @Pisano

‍

On-Demand Webinar Link

Register for the Webinar

Featured Content

Our favourite e-books, articles, CX Glossary entries and webinars available on the Pisano Academy.

Customer Experience Guide in Banking

Steps and Practical Tips for Banks to Manage and Improve Customer Experience

An Executive View into Digital Customer Experience

4 Effective Ways You Can Use SMS to Collect Customer Feedback

Having nearly 5 billion users, SMS stands out as one of the most effective technologies that enable the brands to communicate with their customers.

Surviving in the Experience Era: Is Your Rating Good Enough?

In the Experience Era, we all can share and rate our experiences regarding a product or a service in many different channels. But, what if we are also rated over the experiences we provide?

Net Promoter Score

Pisano Insurance Playbook: 12 Proven CX Blueprints That Will Drive Results Fast

12 High-Impact Customer Experience Management Blueprints to Drive Quick and Scalable Results for Insurance Companies

A Customer Experience Masterpiece: Stuffed Giraffe Joshie’s Adventure

The story in our current article is a globally famous customer experience tale. And, it shows us how a little problem could turn into a fantastic experience through a genius communication practice.

A/B Testing

Leveraging Voice of Customer Insights in Successful Business Transformation

Don't Miss a Beat

Stay in touch with the latest news, strategies and trends. Start your Pisano Academy Subscription for free Now.