Culture is a term that refers to a diverse set of mostly intangible aspects of social life. If we look at the culture in terms of [[customer experience]], it is necessary to emphasize corporate culture. Although the company culture is defined as the company's mission, working environment, values, goals, it can also be explained as the way the company employees achieve those goals, their communication, attitudes and behaviors. The experiences of customers are considered as a reflection of the corporate culture, and the teamwork and [[customer-centric culture]] are essential for a good experience.

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