All-in-one CX Management

Employee Experience

Empower and retain the best employees

B2B Experience

Streamline the B2B customer journey from pre-sales to support

User Experience

Make irresistible products with omnichannel feedback, analytics and segmentation

Market Research & Insight

Transform insight into more customers that will stick around

Resolve Web Messenger

Connect with customers in real time, resolve issues efficiently and offer delightful experiences everywhere

Chatbot

Streamline buying experiences with welcome messages, popups and personalized prompts

Sell Lead Generation

Bring your sales team closer to your future customers

Targeted Messages

Coming Soon

Send targeted messages to prospects to boost conversion rates across your channels

Marketing Intelligence

Coming Soon

Gain an unprecedented understanding of the customer experience

Sales Bot

Coming Soon

Drive more sales with an automated, always-on sales chatbot

Solutions

All-in-one Experience Management Solutions

Omnichannel solutions for capturing more feedback, analyzing metrics that matter, resolving issues faster and increasing sales across all touch-points.

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LISTEN BETTER

Realtime Feedback and Data Collection Solutions

From NPS to Customer Satisfaction, from Customer Effort Score to Dynamic Analytics Events. You'll have all the tools you need to ask the right questions at the right time. And capture the data that will unveil insights to help your company grow.

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RESOLVE FASTER

Realtime Engagement and Support Solutions

Foster stronger relationships with customers through personalized messaging and real-time engagement. Shorten your sales cycle, offer better support and tailor your marketing with a modern messenger.

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SELL MORE

Conversational Sales & Marketing Solutions

Leverage customer experience management to optimize your sales funnel, boost referrals, streamline support and more.

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More Than Just Cool Tech

Master the art and science of experience management. Learn from the leading industry professionals, access exclusive documents, guides, ebooks and more at Pisano Academy.

PLAYBOOK

Customer Experience Guide in Banking

Steps and Practical Tips for Banks to Manage and Improve Customer Experience

An Executive View into Digital Customer Experience

PLAYBOOK

CX GLOSSARY

ARTICLE

4 Effective Ways You Can Use SMS to Collect Customer Feedback

Having nearly 5 billion users, SMS stands out as one of the most effective technologies that enable the brands to communicate with their customers.

Surviving in the Experience Era: Is Your Rating Good Enough?

In the Experience Era, we all can share and rate our experiences regarding a product or a service in many different channels. But, what if we are also rated over the experiences we provide?

WEBINAR

PLAYBOOK

CX GLOSSARY

Net Promoter Score

ARTICLE

WEBINAR

PLAYBOOK

Pisano Insurance Playbook: 12 Proven CX Blueprints That Will Drive Results Fast

12 High-Impact Customer Experience Management Blueprints to Drive Quick and Scalable Results for Insurance Companies

A Customer Experience Masterpiece: Stuffed Giraffe Joshie’s Adventure

The story in our current article is a globally famous customer experience tale. And, it shows us how a little problem could turn into a fantastic experience through a genius communication practice.

WEBINAR

PLAYBOOK

CX GLOSSARY

A/B Testing

Leveraging Voice of Customer Insights in Successful Business Transformation

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CORE PLATFORM

An Experience Management Platform That Can Do More

Meet the only solution that enables your business to manage customer support, marketing, sales, customer feedback and employee experience. All in a single, omnichannel platform.

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Your Business is Unique. Let's Build a Solution Tailored to Your Goals

No one-size-fits-all. Combine our solutions based on your needs and your challenges. Create a tailored experience management program that'll help you listen better, resolve faster and sell more.